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Western Reserve refused coverage on my mothers home. Her policy was due May 18th, it said on her bill if no payment was received by May 30 the policy would drop.I tried to make a payment online 5-21 and couldn't get through.

We had a major storm on May 25 and they wouldn't cover because payment wasn't made 5-18 even though the paper states coverage until 5-30. They said they don't have to honor grace periods.Why do they have them if they don't honor them.Is that clause there for a joke?

Monetary Loss: $8000.

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